User privacy is extremely important to us. In this Privacy Policy, we explain what information we collect from our users and how we use it. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
When using our car rental platform, we may collect the following information:
Personal Information: This includes your name, email address, residential address, phone number and driver’s license information.
Payment Information: When you make transactions through our platform, we may collect information about your payment.
Information about user experience: We may collect information about your use of our platform, such as searches, reservations and pages viewed.
We use the collected information in the following ways:
Making reservations: We use your personal information to process your car rental reservations.
Communication with you: We use your contact information to send you booking confirmations, notices of changes in terms or any other important information.
Improving our service: We analyze usage data to understand the needs and preferences of our users and to improve our platform and services.
Marketing Purposes: We may periodically send marketing messages via email or other channels to provide you with information about special offers, promotions or new services that we think may be of interest to you.
We will not share your personal information with third parties without your consent, except in the following cases:
You have the right to access, correct, delete or limit the processing of your personal data. You also have the right to object to the processing of your data for marketing purposes. You can exercise these rights by contacting us using the information provided at the bottom of this Privacy Policy.
This Privacy Policy may be updated from time to time to reflect changes in our data processing practices. If we make significant changes, we will notify you by posting an updated Privacy Policy on our platform.
If you have any questions or concerns regarding our Privacy Policy or the way we treat your personal data, you can contact us via e-mail rentacarvelic@velic.ba.
This Privacy Policy entered into force on February 1, 2024.
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